Refund/Return/Replacement Policy
- 1. Eligibility:
- Refunds are applicable within 7 days from the date of purchase.
- To be eligible for a refund, participants must request it within the specified refund period.
- 2. Refund Process:
- Refund requests must be submitted in writing to support@chromatics.co.in.
- Please include your name, invoice no, purchase date, and the reason for the refund request.
- Refunds will be processed within 15 working days of receiving the request.
- 3. Partial Refunds:
- No Partial Refunds will be entertained.
- 4. Non-Refundable Items:
- Certain items may be non-refundable. This includes any downloadable materials or services explicitly mentioned as non-refundable during purchase.
- 5. Replacement
- Replacement can be entertain only if there is any defects during production process.
- Replacement requests must be submitted in writing to contact@chromatics.co.in.
- Please include your name, invoice no, purchase date, and the reason for the replacement request.
- Replacement will be processed within 15 working days of receiving the request.
- 6. Contact Information:
- For refund requests or further inquiries, please contact our support team at support@chromatics.co.in.
- 7. Policy Changes:
- This refund policy is subject to change. Any modifications will be communicated through our website.
By participating in our workshops/courses, you acknowledge and agree to these refund policies.