Refund/Return/Replacement Policy

• 1. Eligibility:
  - Refunds are applicable within 7 days from the date of purchase.
  - To be eligible for a refund, participants must request it within the specified refund period.
• 2. Refund Process:
  - Refund requests must be submitted in writing to support@chromatics.co.in.
  - Please include your name, invoice no, purchase date, and the reason for the refund request.
  - Refunds will be processed within 15 working days of receiving the request.
• 3. Partial Refunds:
  - No Partial Refunds will be entertained.
• 4. Non-Refundable Items:
  - Certain items may be non-refundable. This includes any downloadable materials or services explicitly mentioned as non-refundable during purchase.
• 5. Replacement
  - Replacement can be entertain only if there is any defects during production process.
  - Replacement requests must be submitted in writing to contact@chromatics.co.in.
  - Please include your name, invoice no, purchase date, and the reason for the replacement request.
  - Replacement will be processed within 15 working days of receiving the request.
• 6. Contact Information:
  - For refund requests or further inquiries, please contact our support team at support@chromatics.co.in.
• 7. Policy Changes:
  - This refund policy is subject to change. Any modifications will be communicated through our website.